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The quote email template can be viewed in Marketing > Communication > Email Templates.

The defalt quote email template shows the customers full order details, line items, discounts and the comment from the comment box.

Note

The comment box is visible to the customer, don’t put any sensitive information in there!

To edit the quote email template

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When a customer is checking out a quote , they are locked into the address, items, quantities, prices and delivery method that you have chosen on the quote. This is to prevent the customer from making any changes that could cause issues from the business and straying from the agreed upon quote.

The They may exit this by clicking the cancel quote purchase in the top right hand corner.

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