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A special arrangement is a delivery method with custom name and price. This is intended for unique or unusual circumstances, the kind the can come up in MOTO orders. It’s also useful for the kind of unusual shipping that comes up occasionally, but not enough to install a module in Magento to handle the intricacies of setting it up as a delivery method .If using this, you will have to arrange within your own processes to handle the delivery. Jira Legacy