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A comprehensive Magento 2 system for managing customer tickets

  • Agent workflow organized to minimize time waste
  • Ticket automations perform routine tasks without admin
  • Customer-friendly: easy to create, track, and manage tickets
  • Built-in content includes a number of automation rules and email templates
  • No third party storage used for saving and processing tickets


http

Included with Lumarix

Yes

License Type

Extended

Requires external subscription?

No

User Manual Link

{+}

https://

confluence

aheadworks.

aheadworks

atlassian.

com

net/wiki/

display

spaces/EUDOC/pages/1224146947/Help+Desk+Ultimate+-+Magento+2#HelpDeskUltimate-Magento2-IntroducingHelpDeskUltimate

+